The AutoRun feature or the AutoPlay feature does not
work when you insert a CD-ROM in the CD drive
Method 1: Determine which version of Easy CD Creator is installed on your computer, and then uninstall it
Note If Easy CD Creator is not installed on your computer, go to method 2.
Note If Easy CD Creator is not installed on your computer, go to method 2.
Easy CD Creator version 5.02d and earlier versions can cause conflicts with the AutoRun or AutoPlay feature. To determine which version of Easy CD Creator is installed on your computer and uninstall it, follow these steps:
1. Determine which version of Easy CD creator is installed on the computer. To do this, follow these steps:
(a.) Start Easy CD Creator.
(b.) On the Help menu, select About Easy CD Creator to see which version is installed on the computer.
(b.) On the Help menu, select About Easy CD Creator to see which version is installed on the computer.
If the version installed is 5.02d or earlier, go to step 2 to uninstall it. If the version installed is later than version 5.02d, go to method 2.
1. Uninstall Easy CD Creator using the Add or Remove Programs feature. To do this, follow these steps:
. Click Start, and then click Run.
a. Type control appwiz.cpl in the Open box, and then press ENTER. The Add or Remove Programs window is displayed.
b.Select Roxio Easy CD Creator from the list of currently installed programs, and then click Remove.
c.Follow the instructions that appear on the screen to uninstall the program.
. Click Start, and then click Run.
a. Type control appwiz.cpl in the Open box, and then press ENTER. The Add or Remove Programs window is displayed.
b.Select Roxio Easy CD Creator from the list of currently installed programs, and then click Remove.
c.Follow the instructions that appear on the screen to uninstall the program.
3. Test to determine whether the issue is resolved.
If this method resolves the issue, you are finished. If this method did not resolve the issue, go to method 2.
If this method resolves the issue, you are finished. If this method did not resolve the issue, go to method 2.
Method 2: Make sure that AutoPlay is turned on
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
The AutoPlay feature may not be turned on. To turn on AutoPlay, follow these steps:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
The AutoPlay feature may not be turned on. To turn on AutoPlay, follow these steps:
1. Click Start, and then click Run.
2. Type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE >> System >> CurrentControlSet >> Services >> CDRom
2. Type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE >> System >> CurrentControlSet >> Services >> CDRom
1. Double-click Autorun and see whether a zero or a one is displayed in the Value data box.
o If the value for Autorun is 1, go to step 5.
o If the value for Autorun is 0, right-click Autorun, and then click Modify. In the Value data box, type 1, and then click OK.
o If the value for Autorun is 1, go to step 5.
o If the value for Autorun is 0, right-click Autorun, and then click Modify. In the Value data box, type 1, and then click OK.
1. Locate and then click the following subkey:
HKEY_CURRENT_USER >> Software >> Microsoft >> Windows >> CurrentVersion >> Policies >> Explorer
HKEY_CURRENT_USER >> Software >> Microsoft >> Windows >> CurrentVersion >> Policies >> Explorer
1. Double-click NoDriveTypeAutoRun to see its value. If the value is 0xb5, the AutoRun feature for CD-ROMs is turned off. To turn on the AutoRun feature, follow these steps:
a. Right-click NoDriveTypeAutoRun.
b. Click Modify.
c. In the Value data box, type 91.
d. Select Hexadecimal, and then click OK.
7. Exit Registry Editor.
a. Right-click NoDriveTypeAutoRun.
b. Click Modify.
c. In the Value data box, type 91.
d. Select Hexadecimal, and then click OK.
7. Exit Registry Editor.
Test to determine whether the issue is resolved. If the issue is resolved, you are finished. If the issue is not resolved, go to method 3.
Method 3: Make sure that the CD-ROM is available only to users who are logged on locally
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
The Restrict CD-ROM access to locally logged on user only option might be turned off. To turn this option on, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
4. In the navigation pane, under Data, if the value for allocatecdroms is 0, go to step 5.
5. In the navigation pane, under Data, if the value for allocatecdroms is 1, right-click allocatecdroms, and then click Modify.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
The Restrict CD-ROM access to locally logged on user only option might be turned off. To turn this option on, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
4. In the navigation pane, under Data, if the value for allocatecdroms is 0, go to step 5.
5. In the navigation pane, under Data, if the value for allocatecdroms is 1, right-click allocatecdroms, and then click Modify.
6. In the Value data box, type 0, and then click OK.
7. Exit Registry Editor.
8. Test to determine whether the issue is resolved.
7. Exit Registry Editor.
8. Test to determine whether the issue is resolved.
If this method resolves the issue, you are finished. If this method did not resolve the issue, go to method 4.
Method 4: Make sure that the CD-ROM driver is current
If the driver for the CD drive is not current, the AutoPlay feature may not work. To resolve this issue, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. On the Hardware tab, click Device Manager.
3. In Device Manager, expand DVD/CD-ROM drives, and then right-click the CD drive that you want to update.
4. Click Update Driver to start the Hardware Update Wizard, and then follow the instructions that appear on the screen to install the latest driver for the CD drive.
5. Test to determine whether the issue is resolved.
If this method resolves the issue, you are finished. If this method does not resolve the issue, go to method 5.
If the driver for the CD drive is not current, the AutoPlay feature may not work. To resolve this issue, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. On the Hardware tab, click Device Manager.
3. In Device Manager, expand DVD/CD-ROM drives, and then right-click the CD drive that you want to update.
4. Click Update Driver to start the Hardware Update Wizard, and then follow the instructions that appear on the screen to install the latest driver for the CD drive.
5. Test to determine whether the issue is resolved.
If this method resolves the issue, you are finished. If this method does not resolve the issue, go to method 5.
Method 5: Make sure that the CD drive is compatible with Windows XP
Check the Microsoft Hardware Compatibility List to determine whether the CD drive is compatible with Windows XP. To do this, visit the following Microsoft Web site:
http://winqual.microsoft.com/HCL/Default.aspx?m=x (http://winqual.microsoft.com/HCL/Default.aspx?m=x)
If the CD drive is incompatible with Windows XP, replace the CD drive with a compatible model. If the drive is compatible and the methods in this article did not help you, go to the “Next Steps” section.
Check the Microsoft Hardware Compatibility List to determine whether the CD drive is compatible with Windows XP. To do this, visit the following Microsoft Web site:
http://winqual.microsoft.com/HCL/Default.aspx?m=x (http://winqual.microsoft.com/HCL/Default.aspx?m=x)
If the CD drive is incompatible with Windows XP, replace the CD drive with a compatible model. If the drive is compatible and the methods in this article did not help you, go to the “Next Steps” section.
ALSO YOU CAN TRY THE LINK BELOW
