Windows XP
1. Download the Trend Micro Diagnostic Toolkit.
2. Click Run when the File Download window appears. The Trend Micro Diagnostic Toolkit window appears after the download finishes (For any reason if your not able to go online and download the Trend Micro Diagnostic Toolkit you can go to C:\program files\ Trend Micro and search for the uninstaller after which you can continue with the steps mentioned below).
3. Click the Uninstall tab, then click 1. Uninstall software.
The Toolkit will automatically detect the Trend Micro program that is currently installed.
1. Click Uninstall.
After the program finishes uninstalling, you will then be asked to restart your computer.
2. Click Yes.
Windows Vista or Windows 7
1. Click your Windows operating system version below to download the Trend Micro Diagnostic Toolkit.
Ø Windows Vista or Windows 7 (32-bit)
Ø Windows Vista or Windows 7 (64-bit)
2. Click Run when the File Download window appears. The User Account Control window will appear.
3. Click Yes
After the download finishes, the Trend Micro Diagnostic Toolkit window appears.
4. Click the Uninstall tab, then click 1. Uninstall software.
The Toolkit will automatically detect the Trend Micro program that is currently installed.
5. Click Uninstall.
6. After the program finishes uninstalling, you will then be asked to restart your computer.
7. Click Yes.
Regards,
Paul Parackel
Email# info.transaircoms@gmail.com
CCNA / MCP / MCITP