Windows 8.1 Update not listed in the Store

 

Issue:- When you try to update windows 8 to Windows 8.1 you are not able to do so as windows 8.1 update is not listed in the stores .

 

Solution:- Please follow the steps mentioned below

 

1.       Ensure the BIOS is updated.

2.       Ensure that the Windows is updated (all the updates are installed), especially KB2871389 or else download the update manually from  http://support.microsoft.com/kb/2871389.

3.       Ensure the current running OS is Windows 8/Windows 8 Pro and not a Volume License, Enterprise Edition of Windows 8, or a Preview version of Windows 8/8.1

4.       Run WSRESET.exe from a command line (Press the Windows button + R on the keyboard, on the run box type command and then press enter, on the command prompt type WSRESET.exe and then press enter).

5.       Sync you App License:

a)      On the Start screen, tap or click Store to open the Windows Store.

b)       Swipe in from the right edge of the screen, and then tap Settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)

c)       Tap or click App updates.

d)      Tap or click Sync licenses.

 

6.       Make sure that the following services and running: Windows Update & BITS.

7.       Open Internet Explorer, and type the following in the address bar

 

ms-windows-store:windowsupgrade

 

8.       Open the command prompt with admin privileges, and type the following command:

 

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

 

 

After doing the doing the above steps if you are still facing problem refer solution 2

 

SOLUTION 2:

 

1.       go to Programs and Features on the left click on view installed updated. Look for KB2871389. Once you find it uninstall the same and restart the computer.

2.       Run WSRESET.exe from a command line (Press the Windows button + R on the keyboard, on the run box type command and then press enter, on the command prompt type WSRESET.exe and then press enter).

3.       Download and install the update KB2871389 manually from  http://support.microsoft.com/kb/2871389 and restart the computer (This should resolve the issue for sure)

4.       Go to stores now you should find the Windows 8.1 update ready to be downloaded and installed.

 

 

 

Regards,

Paul Parackel

Email# info.transaircoms@gmail.com

CCNA / MCP / MCITP