Sunday, July 10, 2011

Dell Studio XPS Laptop 1340 Windows 7 Freezing Problem - Chipset Driver Problem


XPS 1340 systems with windows 7 64 bit may randomly freeze during normal use and or report an nvstor64error in event viewer stating the device was reset

Solution:-

This issue is caused due to an interoperability issue between NvidiaChipset & Western Digital Hard Drives. A patch has been created by Nvidia to correct the
problem. Download & install R23957 from support.dell.com to implement the patch & resolve the issue.

Note that this package must be installed after installing the Nvidia Chipset driver if performing a operating system reinstallation

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