Sunday, May 25, 2008

How to troubleshoot secured (128-Bit) Web sites by using Internet Explorer in Windows XP

Delete the temporary Internet files
To delete the temporary Internet files, follow these steps: (1). Start Internet Explorer. >> (2). On the Tools menu, click Internet Options, and then click the General tab. >> (3). Under Temporary Internet files, click Delete Cookies. >> (4). Click OK when you are prompted to confirm the deletion. >> (5). Click Delete Files. >> (6). Click OK when you are prompted to confirm the deletion. >> (7). Under History, click Clear History. >> (8). Click Yes when you are prompted to delete your history of visited Web sites. (9). Click OK.
Configure security, content, and advanced settings in Internet Explorer
Step: 1.To configure security, content, and advanced settings in Internet Explorer, follow these
(a). In Internet Explorer, on the Tools menu, click Internet Options, and then click the Security tab. >> (b). Click Trusted sites, and then click Default Level. >> (c). Add the SSL Secured (128-Bit) Web site to the Trusted sites zone. To do this, click Sites, type the URL of the site in the Add this Web site to the zone box, click Add, click OK, and then click Apply.
2. Clear the Secure Sockets Layer (SSL) state and AutoComplete history. To do this, follow these steps:- (a). Click the Content tab. >> (b). Under Certificates, click Clear SSL State. >> (c). Click OK when you receive the message that the SSL cache was successfully cleared. >> (d). Under Personal information, click AutoComplete. >> (e). Under Clear AutoComplete history, click Clear Forms, and then click OK when you are prompted to confirm the operation. >> (f). Click Clear Passwords, click OK when you are prompted to clear all previously saved passwords, and then click OK two times.
3. Verify that Internet Explorer is configured to use SSL 2.0 and SSL 3.0. To do this, follow these steps:-(a). Click the Advanced tab. >> (b). Under Security in the Settings box, select the Use SSL 2.0 and Use SSL 3.0 check boxes (if they are not already selected), and then click OK.
Verify that the date and time settings on your computer are correct
To verify that your computer is configured with the correct date and time settings, follow these steps: -(1). Click Start, and then click Control Panel. >> (2). Click Date, Time, Language, and Regional Options, and then click Date and Time. >> (3). Click the Date & Time tab. >> (4). Make sure that the date and time settings are configured to use the current date and time, and then click OK.
Verify that your computer is using 128-bit encryption
To verify that your computer is using 128-bit encryption, follow these steps: -(1). Start Internet Explorer. >> (2). On the Help menu, click About Internet Explorer. >> (3). The level of encryption on your computer appears next to the words Cipher Strength. Verify that the Cipher Strength value appears as 128-bit. >> (4). Click OK.
Use System Restore to return your computer to a previous state
How to restore the operating system to a previous state in Windows XP:- http://support.microsoft.com/kb/306084/
Use the System File Checker (Sfc.exe) tool to scan all Windows File Protection (WFP)-protected files
To run System File Checker with the /scannow parameter, follow these steps: - (1). Click Start, and then click Run. >> (2). In the Open box, type cmd, and then click OK. >> (3). At the command prompt, type sfc /scannow, and then press ENTER.
Verify that the Microsoft Cryptographic Services service is started
To verify that the Cryptographic Services service is started, or to start it if it is not already started, follow these steps: -(1). Click Start, and then click Run. >> (2). In the Open box, type cmd, and then click OK. >> (3). At the command prompt, type net start cryptsvc, and then press ENTER. >> (4). Type exit to quit Command Prompt.
Re-register .dll files
To re-register these files, follow these steps: (1). Click Start, and then click Run. >> (2). In the Open box, type cmd, and then click OK. 3. At the command prompt, type the following lines and press ENTER after each line:

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
4. Click OK when you receive the message that DllRegisterServer in FileName succeeded.
5. Type exit.
Create a new user profile
1. Log on to the computer as Administrator or as a member of the Administrators group. 2. Click Start, and then click Control Panel.
PLEASE REFER TO MSKB:- http://support.microsoft.com/?kbid=813444

1 comment:

Unknown said...

If there is an Problem going online in IE to Secured Web Site try installing Firefox on the system that should help

http://www.mozilla.com/en-US/firefox/