DUNS ERRORS 611 & 612

DUNS ERRORS 611 & 612

611 - The route is not available.

Windows NT & 2000: This MS KB Article indicates the error (as well as error 611) may have several different causes, including the NETBIOS interface not being installed, or NETBIOS binding disabled.

MS KB Article 123298

RAS Errors 611 and 720 With PPP or SLIP

SYMPTOMS

When you attempt to dial out from a Windows NT Remote Access Service (RAS) client using the Remote Access protocol Serial Line Internet Protocol (SLIP) or Point to Point Protocol (PPP) to a TCP/IP server, you receive one of the following error messages:

Using SLIP

Error 611: Route is not available

Using PPP

Error 720: No PPP control protocols configured.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Verify that the NetBIOS interface is installed.

2. Verify that the bindings of the NetBIOS interface are enabled and properly established with the NDISWAN drivers. To do so:

a. Start Registry Editor, and locate the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\00xx

00xx is the subkey that is defined in "DriverDesc" as "WAN Miniport(IP)".

b. Click the LinKage subkey

c. In the detail pane, you should have a "RootDevice" of "NdisWanIp". In addition, there will be an "UpperBind" key, which needs to have a value of Tcpip.